Both the travel landscape and the travel customer journey have transformed significantly over the past few years. With new tech and the rise of digital platforms, travellers now have a wealth of information – be it through websites, blogs, vlogs, and social media platforms – at their fingertips.
This evolution has naturally changed the way people research, plan and book their trips, and travel companies need to adapt to this.
Wetu’s new easy-to-use, content rich, destination-focussed itinerary output has been developed with today’s traveller top of mind – and with seven key features to seal the deal.
1. Content rich
The new itinerary output is rich with visual content, including beautiful images and videos, so operators and suppliers can differentiate themselves from their competitors – and stand out from the crowd. Travellers are visual beings and will often make emotional decisions based on images alone.
2. Intuitive user experience
The new itinerary output is quick and easy to navigate, with an intuitive user experience that instantly communicates top selling points.
3. Visible brand representation
A Wetu must-have! Ensure your brand is immediately recognisable by incorporating your logo, brand colours and contact details in the itineraries created.
4. Destination-forward
No doubt about it, a strong itinerary celebrates a traveller’s desired destination in the most immersive way! Add unique features, attractions and experiences to tempt your traveller – and ensure they get the best out of their trip.
5. Fully mobile responsive
A no brainer. The fully mobile responsive interface means travellers can access trip information anywhere, anytime, and on any device. They can also share information and engage directly with you.
6. Showcasing expertise
The new itinerary output also allows you to showcase your own expertise – whether it’s on-the-ground-knowledge, local insights, personalised travel recommendations, customised tours or niche activities and excursions. In other words? Differentiate yourself from mass-produced itineraries with an interesting take on fascinating destinations.
7. Up-front pricing
Today’s travellers are looking for clear, up-front pricing – with zero hidden surprises. It makes sense too, transparent pricing (with no hidden fees) allows travellers to make informed decisions based on their budget while building trust and providing the traveller with increased peace of mind throughout the booking journey.
Wetu is committed to providing solutions that meet the needs of an ever-evolving travel industry. For Paul de Waal, founder and CEO of Wetu, the launch of the new output itinerary is an exciting chapter for Wetu:
The new output itinerary is just the beginning of a new and improved customer experience that Wetu is excited to offer. It’s been developed in collaboration with clients, considering their current pain points – as well as their unique needs and challenges. We can’t wait for you to start engaging with it
Got questions? Reach out to support@wetu.com or refer to the Help Doc
